Privacy Policy

Privacy Policy

Last updated: July 10, 2024

Protecting your privacy is very important to us. This Privacy Policy explains how Stream Digital Ltd together with Kilmarnock Football Club use information we collect about you and the choices you can make about the way your information is collected and used. We reserve the right to change the terms of this policy from time to time and your continued use of the Website will be deemed to be acceptance of amendments we make. Unless separately defined herein, the defined terms in this Privacy Policy have the same meaning as in the Terms and Conditions which can be found at https://tv.kilmarnockfc.co.uk/terms.

By your use of the Website you consent to the terms and conditions of this Privacy Policy.

This policy explains:

• What information we collect.

• Why we collect that information.

• How we may use that information.

• What we won’t do with your information.

• What options you have to control your marketing preferences.

• How long we keep and protect your information.

WHAT INFORMATION WE COLLECT AND WHY

When you subscribe to our Site, we may ask you for certain personal information such as email address, postal address, age, gender, job type and residence.

HOW WE USE YOUR INFORMATION

We will use your personal information:

· to communicate with you concerning your account and customer service issues.

· to improve our site to enhance and personalise your browsing experience

· to provide advertisements for products and services that we think you may be interested in.

· to ensure the technical functioning of our Site.

· to develop new products and services, and;

· to protect the copyright-protected content of our Site in order that access to our Site is limited to registered users who have a valid Username and password.

WHAT WE WILL DO AND NOT DO WITH YOUR INFORMATION:

We will only share your information to:

· Enforce our Terms and Conditions.

· Allow for a change of ownership of Stream Digital Ltd (including but not limited to an acquisition by or merger with another company) and related transfer of all personal information to the new owner in which case any information remains protected in accordance with this Privacy policy.

· Allow advertising audits and analysis measuring the size and composition of the group of users that have viewed an advertisement or other promotional information.

· Allow us to use a third party to perform surveys measuring your experiences and use of our Content (not permitting the third party to use your personal information for any other purpose).

· Allow us to share aggregated statistics about use of our Site with our business partners. We will not, however, share personally identifying information with these partners or any third parties, except under the narrow circumstances described above. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

YOUR MARKETING CONTROL OPTIONS

We want you to have control over your information. You can withdraw or modify your marketing preferences for email, social and direct marketing at any time.

Email marketing:

If you receive our marketing emails but no longer wish to, please click on the "unsubscribe" link in any marketing email, which you may have received from us.

If you have a registered account with us, you can update and change your marketing preferences at any time by going to the My Account section of the Killie TV website. Alternatively, simply contact our Customer Service team to change any of your marketing preferences. Please note that it may take up to 72 hours for all our systems to process and update your emails marketing preference changes.

Direct Mail, Phone or SMS Marketing:

If you have a registered account with us, you can update and change your marketing preferences at any time by going to the My Account section of the Killie TV website. Alternatively, simply contact our Customer Service team to change any of your marketing preferences. You may still receive direct marketing materials that are already processed before we received your request for up to 2 months.

HOW LONG WILL WE KEEP YOUR INFORMATION?

We will retain the personal data you have shared with us no longer than is necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.

Different retention periods apply for different types of data. Details of retention periods for personal data are available in our retention policy which you can request by contacting us.

SECURITY

We are firmly committed to data security and we ensure your personal information is secure from unauthorised access. We use encrypted transmissions to limit access to the systems that store your personal information. We respect and adhere with EU legislation on data protection. We may process personal information on secure encrypted servers in countries other than the UK. We may therefore transfer and process your personal information on a secure encrypted server outside your country. However, we will always do so in accordance with this Privacy policy and applicable law.

UPDATING YOUR PERSONAL INFORMATION

To update any aspect of your personal information simply click on “My Account” on our Site. It is your responsibility to provide us with true, accurate, complete, and updated registration information.

LINKS

Our Site and our business partners may display links to third party websites on our Site. Please note that we cannot control and cannot be held responsible for the privacy policies of third party websites. We strongly recommend that you should always read the privacy policy of a website to find out more about how personal information is collected and processed. We also strongly recommend you read the Terms and Conditions of third party websites.

To view our current Cookie Notice, please click here.

PARENTS & GUARDIANS This Website is a general audience website. We do not knowingly collect and/or share Personal Information from children under the age of thirteen on the Website. However, your child cannot use some of the interactive features of the Website without providing Personal Information. We therefore recommend using the Website with your child if he or she is interested in participating in an interactive feature of the Website.

DISCLOSURE FOR LAW ENFORCEMENT PURPOSES Stream Digital Ltd reserve the right to access and disclose Personal Information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. Stream Digital Ltd may attempt to obtain the prior consent of the individual before disclosing the Personal Information, but it has no obligation to do so.

AMENDMENTS TO OUR PRIVACY POLICY

We reserve the right to make changes to our Privacy policy. If we make any material changes to our policy we will notify you by posting the new version of the policy on our Site. It is your own responsibility to check our Site for amendments from time to time.

Please note that by accepting our Terms and Conditions or by using our Site, you consent to the collection and processing of your personal information as described in this Privacy policy. As outlined above, we will notify you if we make any material changes to this Privacy policy by posting the new version of the policy on our Site. Your continued use of the Site following the posting of changes to this Privacy policy will constitute an acceptance of such changes.

In the event that our Privacy policy is translated into other languages and there is a discrepancy between the two language versions, the English language version shall prevail to the extent that such discrepancy is the result of an error in translation.

ACCESS TO YOUR INFORMATION Data Protection law gives you various rights including the right to access the Personal Information that is held about you.

We, as data controller, are required to provide you with copies of all the Personal Information we hold about you. If you wish to access the Personal Information held by us, you should contact us at KillieTV@StreamDigital.TV. Upon receipt of a request, we have a maximum period of 1 month within which to respond.

MORE ABOUT YOUR RIGHTS

Under the Data Protection Laws, you may have the following rights in relation to your personal data in certain circumstances:

Request Access: (also known as a "data subject access request"). You have a right to access the personal information we hold about you and be told why we use it.

Request Correction: You can have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of new data you provide.

Request Deletion: You can ask us to stop processing and to delete your data in certain circumstances (for example where it is processed with your consent, or it is no longer necessary for us to process it).

Object to Processing of your personal data: You have a right to object to our processing of your information.

Profiling and automated decisions: You have a right not to be subject to automated decisions which have a legal effect and to be protected by safeguards in respect of any profiling.

Right to object to direct marketing: Where you have consented to receive direct marketing, you can change your mind at any time as described in the marketing section above. Please allow a few days for us to action your request.

CONTACTING US AND COMPLAINTS

General enquiries about how your information is used, or for further privacy notices, please contact the Data Protection Officer:

Data Protection Officer

Stream Digital Ltd

3 Rennie Square

Brucefield Industrial Park

Livingston

West Lothian

EH54 9DF

Tel: + 44 (0)1506 411612

Email: KillieTV@StreamDigital.TV

Registered No: SC630052